Privacy Policy

Who We Are

Catena Engagements is a digital marketing business that provides customer focused strategies to grow your business and keep your customers happy. Our clients are typically businesses that offer products and services to consumers. We also may support other digital advertising agencies and their client businesses.

This Privacy Policy explains the types of personal information we may collect when you visit our Website (catenaengagements.com) (our “Website”) and how Catena Engagements uses and manages such information.

Catena Engagements values your privacy, and is committed to protecting your personal information. We take reasonable security measures to protect your personal information from misuse or disclosure.

1. Our Website

Our Website is designed to inform potential and current clients about the services we provide with the goal of attracting new clients.

By visiting the Catena Engagements Website, you acknowledge that you accept the terms of this Privacy Policy. This Privacy Policy does not apply to websites or services that are not owned by Catena Engagements. Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the Website.

This Privacy Policy does not apply to information collected by third parties (including clients) through any means, including through any application or content that may link to or be accessible from the Website.

Contact Information You Provide Us

Users of Catena Engagements’s Website are given the opportunity to provide contact information so that Catena Engagements can follow-up to explain Catena Engagements’s services and answer questions. This contact information may include an individual’s name, telephone number, email address, business website, timezone, preferred meeting days and times, and a custom message.

Technologies to Collect Additional Information

Catena Engagements and its Website manager use various technologies, including Cookies, to collect additional information. Cookies are small data files stored in your computer memory that help us understand how you use our Website. We may collect information such as your time of visit, domain name, IP address, browser type, access times, pages viewed and your preferences based on your site activity.

Catena Engagements also uses Google Analytics and a CRM (Customer Relationship Management) system to collect Website user information to assist us in understanding how best to present information to potential clients. These technologies assist us in the collection and viewing of information such as the status of business leads, conversation notes, a user’s location, and contact information.

An explanation of how Google collects and processes data can be found by following this link.

Use of Your Information

We may use the contact information that we collect from our Website visitors to respond to requests for information or consultation regarding Catena Engagements’s services, to respond to meeting requests to discuss our services, or to respond to any other questions or requests you may send us through our Website.

The additional information we collect is used to understand how you use our Website in order to assist us in improving your experience. This includes analyzing the Website’s use to give us the ability to better present information about Catena Engagements and its services.

Retention of Your Information

Catena Engagements retains the contact information for parties that have expressed interest in retaining Catena Engagements as a service provider. If there is an ongoing dialogue with the party, or we have developed an understanding of their potential need for services, Catena Engagements retains the contact information and any other information collected via our CRM and Cookies. If there is no ongoing dialogue, we will typically delete the information after three years.

If the party retains Catena Engagements as a service provider, we retain their information as long as they are active as a client. When we complete our work as a service provider, we will retain information on its work with that client as long as needed to meet its record retention obligations for accounting, tax, legal and other matters.

Google Analytics data is kept for 26 months for sales, marketing, and Website performance purposes.

Sharing Information

We may share personal information collected from our Website with our employees, contractors, and third party vendors which need access to the information to work on our behalf. We may also share your information if it is required for us to comply with laws or regulations, or as part of a legal process. Except to the extent California law treats services that help deliver interest-based ads as a “sale” of Personal Information, we do not sell, rent, or otherwise make Personal Information commercially available to any third party and we do not share your Personal Information with unaffiliated third parties for promotional or advertising purposes.

Advertising

Catena Engagements may use digital advertising to promote its services, and we manage our own promotional advertising. We may use third parties such as Google, Facebook, and Microsoft to post advertisements across the internet for marketing purposes.

Your Choices

Most web browsers give you the option to turn off the ability of websites to collect information through the use of Cookies.

An explanation of how you can control the information collected by Google can be found by following this link.Resources for Microsoft privacy settings can be found by following this link.

Catena Engagements Acts as a Service Provider.

Catena Engagements’s clients have their own privacy policies and are responsible for compliance with privacy laws and regulations. We receive direction from our clients as to how to best support compliance with each client’s privacy policies. That is, we follow the direction of our clients to ensure protection of their confidential information, including the protection of the personal information of the client’s consumers.

Catena Engagements’s clients are responsible for managing the relationships with their customers including meeting the needs of their customers in managing their personal information. We support, and take direction from, our clients in order to assist clients in managing their customer personal information. For example, if a customer seeks to have its personal information deleted from the client’s records, Catena Engagements may be asked to assist in deleting this information from the client’s records.

If you have questions about our Privacy Policy, please email matthew@catenaengagements.com.

Last Updated: 7/25/2021